Skip to main content current edition: International edition The Guardian - Back to home Become a supporter Subscribe Find a job Jobs Sign in Search Show More Close with google sign in become a supporter subscribe search find a job dating more from the guardian: change edition: edition International edition The Guardian - Back to home browse all sections close Amazon Computer says no: Amazon uses AI to combat fake reviews Retailer uses artificial intelligence to fight astroturfing by putting greater emphasis on verified and helpful reviews Amazon reviews reviews. Photograph: Samuel Gibbs for the Guardian Amazon Computer says no: Amazon uses AI to combat fake reviews Retailer uses artificial intelligence to fight astroturfing by putting greater emphasis on verified and helpful reviews Samuel Gibbs Mon 22 Jun ‘15 11. 12 BST Last modified on Tue 21 Feb ‘17 17. 58 GMT This article is 2 years old Amazon is using artificial intelligence to combat fake product reviews and inflated star ratings. It is employing a new AI machine-learning system that the online retailer built in-house to boost the prominence and weight of verified customer purchase reviews, those marked as helpful by other users and newer, more up-to-date critiques on its site. -- If it works it could end astroturfing as we know it today. • Yes, androids do dream of electric sheep • DeepMind: ‘Artificial intelligence is a tool that humans can control and direct’ Topics Loading comments… Trouble loading? most viewed The Guardian back to top all sections close back to top All rights reserved.